What payment methods do you accept?

We accept a variety of payment methods including credit cards, wire transfer, debit cards and mobile wallets, etc.

Can the switch handle high network traffic?

Absolutely! The switch is designed to efficiently handle high network traffic. It has high-speed forwarding capability, which ensures smooth data transmission even during periods of heavy use.

Does the switch support PoE (Power over Ethernet)?

Yes, many of our switches support PoE, allowing you to power devices such as IP cameras or wireless access points directly through the Ethernet cable, eliminating the need for a separate power cord.

How many ports does the switch have?

Number of ports varies by model. We offer switches with different port configurations ranging from 5 ports to 48 ports, ensuring you can choose the one that best suits your network needs.

Can the switch be managed remotely?

Yes, most of our switches have remote management capabilities. Through a web-based interface or dedicated software, you can easily manage and configure switch settings, monitor network activity, and perform firmware updates from anywhere.

Is the switch compatible with different network protocols?

Our switches are designed to be compatible with a variety of network protocols including Ethernet, Fast Ethernet and Gigabit Ethernet. They can be seamlessly integrated with different devices and network architectures without any compatibility issues.

Does the switch support VLAN (Virtual Local Area Network)?

Yes, our switches support VLANs, allowing you to create virtual networks within your physical network. This enables better network segmentation for enhanced security, traffic control, and resource optimization.

What kind of warranty does the switch offer?

We back all switches with a standard manufacturer's warranty, typically 2 to 3 years, depending on the model. The warranty covers any defects in material or workmanship for the specified period.

Can the switch be put on the shelf?

Yes, most of our switches are designed to be rack-mountable. They come with the necessary mounting brackets and screws for easy mounting into standard racks, saving valuable space in network setups.

Does the switch provide technical support?

Of course! We provide technical support for all switches. You can contact our customer support team via phone, email or live chat for any assistance or troubleshooting queries regarding your switch.

How to request after-sales service?

To request after sales service, please contact our customer support team by phone, email or the designated contact form on our website. Be sure to provide relevant details about your purchase and the issue you are experiencing.

Is there any charge for after-sales service?

If the product/service is under warranty or if the problem is caused by a manufacturing defect, there will be no charge for after-sales service. However, if the problem is caused by misuse or other non-warranty related factors, a fee may cause.

How can I give feedback on your after-sales service experience?

We attach great importance to customer feedback, including after-sales service experience. You can provide feedback through various channels, such as online review platforms, the feedback form on our website, or by contacting our customer support team directly. Your comments help us improve our services.